CLIENT SERVICES / DRAFT
RETURNS & REFUNDS
A clear framework for the details that matter after purchase.
DRAFT — This page is a policy framework, not a finalized business policy. Details must be verified before orders are accepted.
Return eligibility
DRAFT — Eligible items, exclusions, condition requirements, and any applicable restrictions await the finalized policy.
Return request process
DRAFT — The approved request channel, authorization process, and return instructions will be published once verified.
Return timeframes
DRAFT — No return window has been confirmed. This preview does not offer a return guarantee.
Damaged or incorrect items
DRAFT — Reporting deadlines, evidence requirements, and resolution procedures await confirmation.
Refund processing
DRAFT — Refund eligibility, payment method handling, and processing timeframes will be stated in the approved policy.
Exchanges
DRAFT — Exchange availability, stock requirements, and any related costs have not been confirmed.
Contacting customer support
Contact the.penthouse.club.fl@gmail.com for return questions. Return policies remain in draft; do not send returns without approved instructions.
BEYOND THE PENTHOUSE
An editorial glimpse of the world of PENTHOUSE CLUB. Campaign placeholders — not live social posts.
THE HOUSE / CAMPAIGN PREVIEW
AFTER DARK / CAMPAIGN PREVIEW
Instagram & TikTok — official account links coming soon.
THE PENTHOUSE LIST
An invitation to discover new collections, exclusive releases, and the world of Penthouse Club.
CUSTOMER CARE
© 2026 PENTHOUSE CLUB · AN EXPLORATION OF ELEGANCE & EXPRESSION
Social destinations will be updated with verified brand profiles before launch.